TERMS AND CONDITIONS OF PUNDE SOFTWARE

Last Modified June 25, 2023

  1. Introduction

Welcome to the website and services provided by Punde Software (OPC) Private Limited ("Punde," "we," "our," or "us"). By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. These terms apply to all users of the website and any services provided by us. Please read these terms carefully.

These Terms and Conditions comply with the Indian Contract Act, 1872, Information Technology Act, 2000, and other applicable laws and regulations of India.

  1. Services Provided

Punde Software (OPC) Private Limited

specializes in the following services:

  • Shopify Store Development
  • Custom Theme Design
  • Application Integration and Custom Development
  • E-Commerce Consulting
  • Ongoing Store Maintenance and Support

All services will be provided as per the scope, timelines, and deliverables outlined in individual agreements with our clients.

  1. Client Responsibilities

To ensure the timely and successful delivery of services, clients are required to:

  • Provide necessary materials, content, and information for the project in a timely manner.
  • Review and approve project deliverables within the timeframes specified in the agreement.
  • Ensure that all information provided to Punde is accurate and up-to-date.

Any delays caused by the client, including delays in providing materials or approvals, may result in changes to the project timeline and additional costs.

  1. Payment Terms

Payments for services will be outlined in the individual agreement between Punde and the client.

  • A non-refundable deposit of 30% may be required before work begins.
  • The balance must be paid upon completion or according to a payment schedule agreed upon by both parties.

We accept payment via bank transfer or other methods as stated in the invoice. All payments must be made in Indian Rupees (INR) unless otherwise stated. Late payments may result in service delays or suspension until the account is brought up to date.

  1. Confidentiality

Punde

takes the privacy and confidentiality of client data seriously. We will not disclose any confidential information or proprietary data shared with us during the course of our services, except as required by law or with the explicit consent of the client.
Our privacy practices comply with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

  1. Intellectual Property Rights

All intellectual property (IP) created by Punde during the project, including but not limited to website designs, code, applications, and content, will remain our property until full payment is received. Upon receipt of payment, ownership of the final product will be transferred to the client, with the exception of third-party licensed tools or software used in the project.
Punde reserves the right to showcase completed projects in its portfolio and marketing materials, unless otherwise agreed upon in writing by the client.

  1. Revisions and Amendments

Clients are entitled to a specified number of revisions as outlined in the project scope. Any revisions beyond the agreed number may be charged at an additional rate. The client will be notified of any potential extra costs before additional work is carried out.

  1. Termination of Services

Either party has the right to terminate the project in the event of a material breach of the agreement by the other party. If the client chooses to terminate services before the completion of the project, the client will be billed for all work completed up to the date of termination.
If Punde terminates the agreement due to a breach, we reserve the right to retain the deposit and charge for all completed work.

  1. Limitation of Liability

Punde Software (OPC) Private Limited

shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or services, including loss of profits, data, or other intangible losses.
We make every effort to ensure that the services provided are error-free and secure. However, we cannot guarantee that the operation of any websites or apps developed will be uninterrupted or free of errors.

  1. Third-Party Tools and Services

If the project involves third-party services, tools, or apps (such as Shopify Apps, hosting providers, payment gateways), the client agrees to the terms and conditions of those third parties. Punde is not responsible for any issues arising from third-party services.

  1. Dispute Resolution and Governing Law

In the event of any disputes arising from this agreement, the parties agree to first attempt to resolve the matter through negotiation. If the dispute cannot be resolved through negotiation, it shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The arbitration shall take place in Bengaluru, India, and the language of arbitration shall be English.
These terms are governed by the laws of the Republic of India, and any legal proceedings will be subject to the jurisdiction of courts in Bengaluru, Karnataka.

  1. Amendments to Terms and Conditions

Punde

reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on our website, and continued use of our services will constitute acceptance of the updated terms.

  1. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Punde Software (OPC) Private Limited

91springboard, George Thangaiah Complex, 80 Feet Rd, Indira Nagar, Bengaluru, Karnataka 560038, India
Phone: (+91) 7066550554
Email: contact@punde.io